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Terms of Service

Overview


Step One Creations Company (“steponecreations.com”) owns and operate this Website.  This document governs your relationship with steponecreations.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.



Third-Party Links

 

This Website may contain links to other websites (the "Linked Sites"), which are not operated by steponecreations.com. This Website has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.



Privacy Policy

 

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.



Intellectual Property and Content


The intellectual property rights in all content (including photographic images) made available to you on or through this Website remains the property of steponecreations.com or its licensors and are protected by copyright laws and treaties in Hong Kong. All such rights are reserved by steponecreations.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

The domain name on which the Website is hosted on is the sole property of Step One Creations Company and you may not use, or otherwise adopt a similar name for your own use.

 

 

Disclaimer of Liability


The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law steponecreations.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect steponecreaitons.com's liability for death or injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.



Terms of Sale


By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from delivery delays or force majeure for which we will not be responsible.


(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs might be charged in addition; such additional charges are clearly displayed where applicable and included in the invoice 'Total'. Please refer to Delivery Arrangement for additional delivery costs.

 

(c) Payment

All prices on this website are in Hong Kong dollars.

When ordering goods, customers can pay according to the payment methods listed on the website.

After confirming the customer's payment, the company will confirm the order and arrange delivery.

steponecreations.com reserves the right to change the payment terms of the Website at any time without prior notice.



Use of Products


The Customer shall ensure that the products are not used for any purpose for which they are not suitable and shall be fully responsible for exercising all necessary skill and care in handling and using the products. The Customer expressly acknowledges and agrees that Step One Creations Company assumes no obligation or liability for any advice or information given in relation to the products, and Step One Creations Company shall not be responsible for any inaccuracy or misstatement of any such information. The products shall be accepted by the Customer entirely at the Customer's risk. Some products may be a choking hazard to pets and children and the Customer is fully responsible for monitoring the proper use of products around pets and children, including following supervision and feeding guidelines as suggested by the manufacturer. Pets and children should never be left alone with products without adult supervision.

 

 

User Content, Feedback and Other Submissions

 

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, crude, threatening, defamatory, pornographic, illegal, political, racist or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



Indemnity


You agree to indemnify, defend and hold harmless steponecreations.com, its directors, officers, employees, suppliers and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.



Variation


steponecreations.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.



Invalidity


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.



Waiver


No waiver of any rights or remedies by Step One Creations Company shall be effective unless made in writing and signed by an authorized representative of Step One Creations Company.

 

A failure by Step One Creations Company to exercise or enforce any rights conferred upon it by these Terms of Service shall not be considered to be a waiver or variation of any such rights, or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.



Termination of Use


You agree that Step One Creations Company has the right in its sole and absolute discretion and without notice to restrict, suspend, or terminate your access to all or any part of the Website or Services, without assigning any reason.



Governing Law


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.



Language


Should there be any inconsistency between the English language version of this Terms of Service and any translation hereof, the English language version shall prevail.

 

 

Contact


If you have questions about the Terms of Service, please do not hesitate to contact us at enquiry@steponecreations.com