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Privacy Policy

It is always our commitment to ensure the privacy of our customers are protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Step One Creations Company may change the privacy policy at any time by updating this page. Customers are suggested to check this page regularly to be updated of the any changes.


Information to be Collected

We may collect the following information:

-    Login password

-    Name

-    Address

-    E-Mail

-    Telephone

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Providing service or order processing – We might to contact you for various issues such as responding to your enquiries, making order delivery arrangement or handling goods returns

Internal record keeping – To create and maintain your account

Marketing – We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Protecting Your Privacy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Sharing Your Information

However, as a key part of providing our services to you, we do share your data with the following categories of companies:

Companies involved in getting your purchases to you, such as payment service providers and delivery companies

Companies approved by you, such as social media sites (if you choose to link your account to us).

Contacts Us

If you have any questions or feedback with regarding to this privacy notice, please do not hesitate to email to

Step One Creations Company reserves the final right to interpret the terms herein. In the event of conflict between the English and Chinese versions, the English version shall prevail.